Boston University, Boston, MA, Sept 2015 - May 2019

 B.A. in Computer Science, Minor in Film and Television

  • GPA: 3.56
  • Presidential Scholarship


Programming: Python, Go, Groovy, Bash, TypeScript, YAML, HTML/CSS

Database Management Systems: MySQL, PostgreSQL, MongoDB

Tracking Systems: Bugzilla, Jira, Trello, Polarion

Other Technologies: Git, Jenkins, Ansible, AWS, Docker, Grafana, Elasticsearch, Prometheus, Linux

Industry Experience

Red Hat, Boston, MA

 Senior Software Quality Engineer, July 2022 - Present

  • Owner of Performance and Scale test case development and execution for Network Observability, an operator for Red Hat OpenShift Container Platform which provides a quick way to monitor and troubleshoot network issues in OpenShift clusters
  • Conceptualized and constructed an end-to-end system for running Performance and Scale testing of Network Observability and sharing test results to stakeholders such as Developers and Technical Writers

 Software Quality Engineer, July 2020 - July 2022

  • Designed and built the Dynamic Baremetal Cluster Section (DBCS) system in Jenkins with IRC monitoring integration, which doubled utilization of baremetal resources for automated installation and testing of Red Hat OpenStack Platform by the OpenStack QE Enterprise and System Testing team
  • Led initial automation of test cases in Golang for the OpenShift QE Performance & Latency Sensitive Application Platform (PSAP) team and created training materials around the process

 Associate Software Quality Engineer, July 2019 - July 2020

  • Created Jeeves, an open-source automated email report generator for Jenkins written in Python, that was adopted by six OpenStack QE teams and received contributions from over a dozen collaborators on GitHub
  • Developed and optimized Jenkins jobs used by the OpenStack QE Ceph Squad to execute various automated regression tests of Red Hat OpenStack Platform integration with Red Hat Ceph Storage

Red Hat, Westford, MA

 Storage Team Intern, May 2018 - July 2019

  • Collaborated with European development teams from both Red Hat and SUSE to write functional End-to-End (E2E) tests for Ceph Dashboard, the monitoring system for Red Hat Ceph Storage
  • Contributed to Tendrl, the monitoring system for Red Hat Gluster Storage, by writing unit tests in the commons repository and functional tests in the ui repository
  • Performed various installation and upgrade tests on Web Administration, the monitoring system for Red Hat Gluster Storage, in a variety of Virtual Machine environments built using custom-made scripts

BU IT Help Center, Boston, MA

 Desktop Services Student Technician, Feb 2016 - Sept 2018

  • Offered Tier-1 on-site support for walk-in clients at three BU schools/colleges, and campus-wide support for University students, staff, and faculty at the central IT center
  • Experience with IT service management software ServiceNow, print management software PaperCut, and high stakes assessment software SofTest

Ding, Dublin, Ireland

 Support Desk Intern, June 2017 - Aug 2017

  • Collaborated closely with Support Desk Administrator to provide worldwide user support for over 200 company employees in 8 different offices
  • Utilized a variety of IT administrative tools such as Active Directory, Lansweeper, Microsoft Office 365 and Skype for Business Admin Centers, and Track-It to maintain company accounts and machines

Work with Higher Education

Boston University Spark!, Boston, MA

 Lecturer, Sept 2022 - Dec 2022

  • Co-instructed DS/CS 519 - “Spark! Software Engineering X-Lab Practicum” course, which is designed to give students the opportunity to work on real-world software projects from partner clients in the Boston area, providing them with practical software engineering experience prior to entering the work force
  • Shared responsibility for writing course content, grading assignments, and conducting lectures and office hours twice a week

 Mentor, Jan 2020 - Dec 2021

  • Mentored several teams of students throughout different semesters for HUB XCC 475 - "Spark! Technology Innovation Fellowship"
  • Advised students on technical stacks and project workflows as they went through the development process of creating a web application

Tufts University, Medford, MA

 Guest Lecturer, Nov 2019 - Oct 2020

  • Gave guest lecture for Tufts University Computer Science course COMP118 - "Cloud Computing" in Fall 2020. Spoke to students about OpenStack - what it is, how it works, and where it fits into the world of cloud computing
  • Gave guest lecture for Tufts University Computer Science course COMP150 - "Debugging Cloud Computing" in Fall 2019. Spoke to students about "Debugging at the Application Level" and the Quality Engineering process used at Red Hat for Red Hat OpenStack Platform, one of the Red Hat cloud computing offerings

UMass Lowell, Lowell, MA

 Judge, April 2020

  • Served on panel of judges for Final Projects of CS3500 - "Internet of Things"
  • Judged students' final projects based on a variety of categories including Creativity and Commercial Viability

Leadership & Activities


 Labs Co-Lead, Nov 2023 - Present

 Volunteer, Sept 2020 - Nov 2023

  • Contribute and review code for a variety of open-source TM Labs applications, such as the New Train Tracker and Data Dashboard
  • Wrote initial CI and CD systems for several TM Labs applications using free open-source tools such as GitHub Actions and Ansible to automatically lint and deploy applications to AWS EC2 and Lambda, allowing us to minimize cloud compute overhead costs to the organization

Boston University Club Cross Country and Track

 Recreational Team Chair, June 2017 - Dec 2018

  • Elected by Executive Board to be Recreational Team Chair in June 2017, reelected by entire club in December 2017
  • Represented all non-competitive club members on E-Board
  • Tasked with leading recreational runs and nominating Recreational Team Captains